Privacy policy

This policy sets out privacy terms that apply to all apps published by Anspear Ltd. It sets out what data the app collects, how the data is stored, what the data is used for, and the commitments we make to you as a user of the app.

If you have any questions about this policy, please contact us via info@anspear.com.

Types of data collected

Personal details

The app requires you to log in with a user account. This may be given to you by your school, multi-academy trust, training provider or other organisation, or you may be asked to register an account yourself using an email address. (Note that where an email address is matched to an account, this is principally used to manage that account. We may use it to contact you occasionally about your use of the app - for example to congratulate you on completing courses or to help make a start on your learning programme - but you can opt out of this any time. We will not contact you to try to sell you products or services.)

Personal data linked to a user account typically includes a user's name and the school, college or other organisation that they are associated with. The apps do not gather any other personal details. This data is visible to Anspear staff, and to administrators at the relevant school, college or organisation, so that they can track and report on learners' use of publications.

Usage data

As you use the app, it may collect usage data such as the amount of a publication you have read, activities you have completed and self-evaluation scores. When you go online, this usage data is then shared with your administrator at your providing organisation so that they can track your use of the publication in question. Anspear staff can also access this usage data. No data is collected via the app apart from this usage data.

Notes and activities

Publications used within the app allow you to add notes to particular pages, and many also include written activities that you can complete. Notes and activity answers are stored on our servers so that they can be synced when you use the same publication on another platform or device. This data is stored securely and not routinely accessed or shared with any other person or organisation. However, you are advised not to enter sensitive or personal information into notes or activities in publications.

Technical data

When users connect to the internet, we may log technical data such as their IP address, device model/OS and web browser. These are only referred to when necessary to provide technical support.

Use of data

Usage data collected via, or relating to, the app is used only for the following purposes:

• To administer user accounts
• To report on learners' use of their publications, their progress through the publications, their performance in tests and quizzes and their responses to questions such as self-evaluation questions, and to provide accreditation for the courses that learners complete
• To provide technical support.

Data storage and security

Data is stored securely on servers in the United Kingdom. We understand the importance of data security and take all reasonable steps to maintain the security of personal data, including (and especially) that relating to our app users. The hosting provider for our data services is ISO 27001 certified.

Retention of data

We do not retain personal data any longer than we need to for the purposes set out above, after which point it is deleted.

Transfer of data

The only circumstances under which we transfer personal data relating to our apps to other parties are:

• transfer of usage data to users' own school, college or other organisation. The data transferred is typically in the form of reports on learners' use of publications within the Library apps. We take reasonable steps to ensure that reports containing personal data are sent by secure means and will not be seen by anyone outside the organisations concerned.
• sending a name and email address only to third-party partners for the purpose of providing accreditation for courses that have been completed. Accreditation partners will be given limited access to your information as is reasonably necessary to deliver this service, and we will require that such third parties comply with this privacy policy.

Legal basis for processing under GDPR

Under GDPR, the data controller relating to use of the app is the user's school, college or other organisation who has provided the publications that are accessed via the app (with Anspear Ltd, provider of the app itself, acting as a data processor). Therefore, the legal basis for processing data is the ultimate responsibility of this organisation. Depending on the type of organisation, the legal basis is likely to be Public task, Contract or Consent. To be sure, you should contact the school, college or other organisation that is providing your publications.

Right to request data

Anspear complies with all relevant data protection law, including the right to request any personal data that we hold about you and for that data to be deleted. You can contact us via info@anspear.com

Links to other sites

Content accessed through the app may contain links to websites that are not under the control of Anspear or your providing organisation. We make every effort to ensure that we only link to reputable websites, but users are advised to check the privacy policies of the sites in question, particularly if asked to submit any personal data.

Advertising

The app is completely free of advertising in any form.

Changes to this policy

We review this policy periodically and it may change from time to time. You are advised to check this policy periodically (or where it appears inside the app, after updates to the app) for changes that may be relevant to you.